CareerQuest’s Job Coaches support individuals in all types of work roles: paid employment, unpaid work placements, job trials, etc. The Job Coach’s primary role is to attend at the worksite with the client and facilitate his/her integration into the workplace by assisting with learning work routines and meeting employer expectations. The Job Coach assists the worker to identify areas of weakness and develop strategies to address them.
Some ways in which a Job Coach can assist a client include:
- Providing assistance to the worker to meet employer expectations by learning company policies and procedures, specific job tasks, general employment-related expectations, and appropriate social and professional behaviours and attitudes
- Helping to evaluate the client’s employability
- Observing and evaluating the worker with regards to performance of job tasks and attitudes/ behaviours that may interfere with successful completion of employment duties, then assisting the worker to develop and implement strategies to address areas of weakness
- Liaising with an employer to resolve work deficiencies and other problems, and providing education on a worker’s specific accommodation needs
- Mediating and resolving problems between the worker and manager or co-workers by facilitating
Job Coaching is included as a standard part of many of CareerQuest’s programs; it can also be provided on an hourly basis as needed.