Rosemary Toscani, B.Sc. (Hons), C.V.P., R.R.P.
Executive Director
Rosemary Toscani founded CareerQuest Inc. in 1999. While working as a case manager for long term disability claims, she had identified serious gaps in the services provided to individuals undertaking vocational rehabilitation that were preventing them from achieving successful outcomes:
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As Rosemary believed these areas were all integral to ensuring a successful outcome to any return to work plan, she started CareerQuest with a mission of bringing superior levels of knowledge, integrity, professionalism, and cost-effectiveness to the industry.
Rosemary is a Certified Vocational Professional and a Registered Rehabilitation Professional who possesses three Bachelor of Science degrees: one in Psychology, one in Biology (specializing mainly in Neurocognitive Processes), and one in Exceptionality in Human Learning, all obtained from the University of Toronto.
For approximately seven years, Rosemary held the position of Coordinator for the Psychology and Impulse Control Disorders Programs at the Centre for Addiction and Mental Health (CAMH), formerly known as the Clarke Institute of Psychiatry. She was responsible for both clinical and research endeavours while developing various programs for the community's most difficult clients, including criminal offenders. She was also directly involved in developing and delivering international conferences that provided continuing education opportunities for hundreds of professionals in the field. While in this role, she acquired formal training in the administration of standardized testing for an extensive number of psychological and educational assessment tools designed for use with a variety of populations.
In 1994, Rosemary joined Lacroix, Scher Consultants in Toronto where she spent over four years developing a firm understanding of psychometric properties while she conducted hundreds of neuropsychological, psychovocational, and academic assessments. Conducting these assessments allowed her to be involved in developing academic, ESL, and computer skills training programs targeted to individuals presenting with physical, emotional and/or learning challenges. Rosemary was also involved in the development and delivery of a non-dominant hand training program that has helped a great number of people achieve dominant hand transference and return to competitive employment.
In 1998, Rosemary decided to turn her knowledge and experience in many areas of vocational rehabilitation to providing case management services for individuals on long term disability insurance. It was at this time she became acutely aware of the lack of high quality service providers available in the field. CareerQuest was founded to fill this void, and the organization has become an industry leader in providing successful and cost-effective solutions through a knowledgeable team of instructors, program coordinators, psychometrists, and kinesiologists, all of whom are directed by a professional and experienced management team.
Despite the demands on her time from managing an operation such as CareerQuest, Rosemary volunteers her services in a number of ways. She serves on the Conflict Resolution Committee for the Ministry of Community and Social Services Employment Supports Program and contributes as one of a three-member panel that makes recommendations to the Ministry in situations of dispute. In addition, she often hosts meetings of service providers active in the community in an effort to work collaboratively with other professionals, identify gaps in service, and discuss solutions to improve the overall state of the industry. Finally, she recently carried out responsibilities as a Board Director for the Vocational Rehabilitation Association where she furthered the Education Committee's strategic plans and helped to organize conferences.
Gina Hill, B.A. (Maj.) C.V.P., R.R.P.
Director of Programs and Services
Gina joined CareerQuest Inc. in April 2007 after more than a decade of working in the areas of vocational rehabilitation and disability management. Gina began her career in the industry as a psychometrist/vocational consultant with Lacroix, Scher Consultants. In this role, Gina became familiar with various rehabilitation practices and developed strong skills related to assessment while conducting vocational, psychological, psychovocational, neuropsychological, and academic evaluations.
After two years in this role, Gina accepted a position with Concentra Integrated Services, Inc., where she worked for five years as a rehabilitation consultant/case manager for clients taking part in WSIB's Labour Market Re-Entry (LMR) Program. Over the next several years, Gina continued to develop her skills in the areas of vocational rehabilitation and disability management while working for Manulife Financial (disability claims) and CNIB (human resources specialist in the area of disability management), and as an independent psychometrist/vocational consultant. Gina holds a Bachelor's degree in Psychology from McMaster University.